Lucky Penny Designs is dedicated to our customer service, and we want to do whatever we can to make sure you are satisfied with your purchase. If you are not satisfied with your purchase for any reason, please send us a message on our contact page and include brief description of the product and the issue.
Items that are not eligible for returns/exchanges;
- Earrings (dangle earrings and studs)
- Custom items
If you are not satisfied with your items and they are one of these two items, please reach out to us and we will see what we can do to fix the issue.
You as the buyer are responsible for shipping costs to return the item(s) back to us.